This privacy policy notice is for the website; https://papplewickpumpingstation.org.uk and governs the privacy of those who use it.
The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website.
Policy key definitions
• “I”, “our”, “us”, or “we” refer to the business, Papplewick Pumping Station Trust Ltd
• “you”, “the user” refer to the person(s) using this website.
• GDPR means General Data Protection Act.
• PECR means Privacy & Electronic Communications Regulation.
• ICO means Information Commissioner’s Office.
• Cookies mean small files stored on a user’s computer or device.
Processing of your personal data
We may collect personal data from website users if they choose to send us an email directly which contains personal information.
We have several ways of collecting personal data through the various contact forms on our website. We will process your data through these contact forms as follows:
If you complete the generic contact form – on the ‘Contact’ or ‘Get In Touch’ page on our website, we will collect the following information:
• Your name.
• Email address.
• Telephone number.
• The reason for the enquiry.
• Any other personal information the user wishes to provide in the free type boxes.
This is so we can contact you regarding your enquiry. We ask for both your email address and phone number, so that we can contact you in the event of one of the provided contact methods not working correctly, such as a typo in your email address, or a number missing from your telephone number.
You may wish to contact us regarding a wedding at Papplewick Pumping Station. If you complete the contact form on the ‘Weddings’ page, we will collect some more information from you. This is to help us establish the basic details regarding your wedding, and to ensure we can offer a personalised experience when we reply to your enquiry.
We will collect the following information:
• Your name.
• Email address
• Telephone number
• The room you would like to get married in, if you know already.
• The ceremony package you are interested in.
• Any other personal information you wish to provide in the free type boxes.
Your information will then be added to our database and if you wish to host your wedding at Papplewick Pumping Station, we will retain your information. If, however you do not wish to hold your wedding at Papplewick Pumping Station, or we cannot get in touch with you using the contact information provided, we will remove your information from our systems 12 months after receiving the initial enquiry.
We also have the option for you to apply for a volunteer role at Papplewick Pumping Station and if you complete the form on the ‘Volunteering’ page, we will collect the following information.
• Your name
• Email address
• Telephone number
• Any other information you wish to supply us with in the free type boxes. We ask for a little bit about you so we can ascertain whether we have any roles suitable to your skillset, hobbies or passions. For example, if you indicate that you enjoy gardening, or have had a life long ambition to drive a tractor, we will try to find a role to match your request.
Your information will then be added to our volunteer’s database and if you wish to volunteer for Papplewick Pumping Station, we will retain your information. If, however you do not wish to become volunteer or we cannot get in touch with you using the information provided, we will remove your information from our systems 12 months after receiving the initial enquiry.
If you wish to join us on one of our experience steam days, we collect the following information.
• The participants first & last name.
• Email address.
• Telephone number.
• The requested ‘Experience Steam Date’.
• Whether they wish to bring a friend or family member with them on the day..
• Any other personal information the user wishes to provide in the free type boxes, if applicable.
We will respond to your enquiry and if we can accommodate your booking on your preferred, or an alternate date, we will retain your information. If, however we cannot accommodate your booking request, or you no longer wish to attend the ‘Experience Steam’ day, or any other suitable day, we will remove your information from our systems 12 months after receiving the initial enquiry.
We will never sell your data to any third parties.
If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.
Your individual rights
Under the GDPR your rights are as follows. You can read more about your rights by visiting the ICO website – ico.org.uk
• the right to be informed;
• the right of access;
• the right to rectification;
• the right to erasure;
• the right to restrict processing;
• the right to data portability;
• the right to object; and
• the right not to be subject to automated decision-making including profiling.
You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.
We handle subject access requests in accordance with the GDPR.
Internet cookies
We use cookies on our website to help us establish if our website is effective and offers a good user experience to our visitors. We do this by placing a small text file on your device to track how you use the website, to record or log whether you have seen particular messages that we display and to keep you logged into the website where applicable. These text files are referred to as cookies.
We also use cookies to log your IP address location. (A rough geographic location to help us establish where our website audience is located)
We also use cookies to see which pages of our website are viewed the most and at what time of the day. This helps us establish which of our pages are the most popular.
We also use cookies to log how long a user spends on specific pages of our website.
The cookies used are considered ‘essential cookies’ and are required for our website to work correctly.
By continuing to use our website, you agree to the use of cookies as detailed above.
Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.
Data security and protection
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.
Transparent Privacy Explanations
We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.
Sponsored links, affiliate tracking & commissions
Our website uses no sponsored links, advertising or commission based systems.
Email marketing messages & subscription
Papplewick Pumping Station Trust Limited uses no email marketing software or subscription based software on our website.
Queries regarding our Privacy Policy
If you have any queries regarding our Privacy Policy, please feel free to contact us via the following methods
Director of the Museum
Papplewick Pumping Station
Rigg Lane
Ravenshead
Nottingham
NG15 9AJ
datacontroller@papplewickpumpingstation.org.uk
